Privacy Policy
Effective Date: May 04, 2025
Welcome to MAKKN. We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and share your personal data when you use any of our platforms ("Services"), including our website, applications, and integrations.
By using our Services, you acknowledge that you've read and understood this Privacy Policy.
1. What Information We Collect
A. Information You Provide
- Name, email, phone number, company details
- Account credentials and settings
- Uploaded documents and content
- Feedback, support requests, or survey responses
- Prompts and user-generated content
B. Automatically Collected Data
- Log data (e.g., IP address, browser type, access times)
- Usage data (e.g., features used, interaction times, errors)
- Device information (e.g., type, OS, language, screen size)
C. Information from Third Parties
If you connect third-party services (e.g., calendars, messaging platforms, video conferencing), we may collect profile and access data necessary to perform the Services.
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve our Services
- Process AI-powered tasks and other platform features
- Communicate with you (e.g., support, updates, feedback requests)
- Send automated notifications (as configured by you)
- Analyze usage to improve performance and functionality
- Detect fraud, misuse, or abuse
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your data. We may share your data with:
- Service providers (e.g., cloud infrastructure, analytics, AI services)
- Communication tools to enable messaging and notifications
- Legal authorities when required by law
- Business partners in the event of a merger, acquisition, or reorganization
All third-party providers are required to adhere to strict confidentiality and data protection terms.
4. Data Retention
We retain your information for as long as necessary to provide the Services and fulfill legal, tax, or regulatory requirements. You may request data deletion at and fulfill legal, tax, or regulatory requirements. You may request data deletion at any time by contacting us at support@makkn.com. We may retain anonymized or aggregated data for research and performance monitoring.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections
- Request deletion
- Restrict or object to certain types of processing
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise any of these rights, email support@makkn.com.
6. Security
We implement reasonable technical and organizational measures to protect your data, including encryption, access control, and secure hosting environments. However, no system is 100% secure, and we encourage users to protect their credentials and report any suspicious activity.
7. International Transfers
Your data may be processed outside your country depending on hosting and service arrangements. We ensure these transfers comply with applicable laws.
8. Children's Privacy
Our Services are not intended for individuals under 18. We do not knowingly collect data from children. If discovered, such data will be deleted.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated, and the "Effective Date" will be updated accordingly.
10. Contact Us
For questions or concerns about this Privacy Policy, contact us at: